Michael D. Brown is a Global Management expert driving results through (and with) companies, organizations, and academia. He is a sought-after speaker, coach, and author of Fresh Passion: Get A Brand or Die a Generic, Fresh Customer Service®: Treat the Employee as #1 and the Customer as #2 and You Will Get Customers for Life, and Fresh Passion Leadership: Become a Distinct, Branded Leader or Extinct Generic.
He has over 18 years’ experience in helping companies and organizations achieve results. These organizations include the U.S. Army, U.S. Marines, BP, Amoco, Capital One, Jason’s Deli, Murphy Oil, Wendy’s, Omni Hotels, Houston Rockets, Wells Fargo, Marriott, Ford Foundation, The University of Findlay, Jackson State University, and Hampton University. He has held numerous leadership positions at Fortune Global 100 companies.